To start a return, click link below:
90 Day Return Window
- Return your unworn and undamaged clothing within 90 days of purchase for a refund
- If a return is made after 90 days, we are only able to offer store credit.
Before returning items please be sure to follow these steps:
- Clothing must be in new condition, unworn, unwashed, undamaged and clean
- This includes pet hair, dirt, dust, deodorant, etc.
- Ridge reserves the right to charge a cleaning fee of $5 per item
- Include invoice (order) number in return package
- Be sure clothing is in its original packaging
- Include original hangtags
How long does the return process take?
Transit times vary depending on location. Most returns arrive back to us within 5-7 business days of being shipped. We will do our best to process your return and issue a refund within 2 business days of receiving it.
Refunds may take up to two weeks to process due to transit times and banking processes.
- All refunds will be issued back to the original form of payment
- For exchanges, if your mailing address has changed please let us know by emailing us at firstname.lastname@example.org
The following exclusions apply:
- All final sale items are non-refundable but may be exchanged for a different size and/or color pending stock levels
- All pro deals are final sale
*Ridge reserves the right to refuse any refunds or exchanges if the above conditions are not met
International ReturnsRidge will not credit customs and/or duties paid previously, these must be pursued by customers within their own jurisdictions. International return shipping is not included with purchase of product. If you would like to return a product please send the return items to either of our addresses below:
PO Box 1959
Mammoth Lakes, CA 93546-1959
For Fedex/UPS:Ridge Apparel
4 Alpine Circle
Mammoth Lakes, CA 93546
*Please be sure to ship the package with a carrier that can provide tracking and insurance
*Ridge cannot replace packages lost during return shipment if proof of tracking is unavailable