90 Day Return Window
Conditions
Before returning items please be sure to follow these steps:
How long does the return process take?
Transit times vary depending on location. Most returns arrive back to us within 5-7 business days of being shipped. We will do our best to process your return and issue a refund within 2 business days of receiving it.
Refunds may take up to two weeks to process due to transit times and banking processes.
Other notes:
Exclusions
The following exclusions apply:
*Ridge reserves the right to refuse any refunds or exchanges if the above conditions are not met
International Returns
Ridge will not credit customs and/or duties paid previously, these must be pursued by customers within their own jurisdictions. International return shipping is not included with purchase of product. If you would like to return a product please send the return items to either of our addresses below:
For Fedex/UPS:
Ridge Apparel
*Please be sure to ship the package with a carrier that can provide tracking and insurance
*Ridge cannot replace packages lost during return shipment if proof of tracking is unavailable